Refund Policy

Subscriptions purchased through NAATIFY are generally non-refundable. You may cancel your subscription at any time, and your access will continue until the end of your current billing period. Cancelling a subscription prevents future renewal charges.

Nothing in this Refund Policy excludes, restricts or modifies any rights or remedies you may have under the Australian Consumer Law or any other applicable law. Where you are entitled to a refund or other remedy under the Australian Consumer Law, we will provide that remedy.

How to Cancel

You can cancel your subscription at any time through your account settings.

If you need assistance, please contact us at support@naatify.com.au. We aim to respond within two business days.

When Refunds May Be Available

Refunds are generally not provided for:

• change of mind;
• accidental purchase after you have accessed the Services;
• partial use of a billing period;
• failure to cancel before your subscription renews.

However, refunds or other remedies may be available where required by the Australian Consumer Law.

Accounts Suspended for Breach

If your account is suspended or terminated because you have breached our Terms of Service, you will generally not be entitled to a refund unless required by applicable law.